There was one good thing for the advertising agency world that came out of the Covid-19 shutdown. There is a newfound respect for the amount of time it takes agencies to do what we do.
When I’ve been asked to speak educationally in various forums, I always try to share the amount of time we take to do our jobs well, it’s why we’re professionals after all. With digital marketing, brand builds, or video creation, people often balk at the cost. We in the industry know we’re just trying to capture our man hours. For instance, a one minute explainer video with b-roll can take a whole day to shoot and 30 hours (or more) to edit to everyone’s satisfaction. If you’re agency priced at $100 per hour, you are looking at a minimum of $4000.00 for that work.
Those outside the industry, or business folk that don’t work with advertising agencies on a regular basis, can’t really wrap their minds around the time put in to quality work. Then, the shutdown occurred and many businesses were forced to do advertising/media work themselves.
As budgets were slashed and companies and organizations moved online, many formerly outsourced advertising tasks got moved inhouse. Suddenly many people found themselves tinkering with iMovie, learning Adobe Photoshop, or researching rudimentary 3 light setups to better illuminate themselves on Zoom calls. I know, because I heard from several acquaintances that wanted tips and tricks from Takapa to help them out. They really couldn’t pay, and we got that. We felt it was our duty to help people with our expertise, and we did. People wound up being very respectful of our time and good relationships were formed and existing relationships were strengthened.
As we helped people, we started hearing a common refrain. At the end of texts, emails, and calls we’d see or hear a line that said something to the effect of “I never knew how much time this took.” As we all know, it’s one thing to hear or read an explanation, and it is quite another to experience it for yourself.
On a certain level, it’s satisfying to be validated. We just wish it didn’t take a surprise pandemic for people to learn how long things really took to be done professionally.